Rules for a trusted ecosystem

Terms of Service

The shared rules that help creatives, clients, hubs, supporters, sellers, buyers, and audiences use Murika safely and professionally.

Effective 28 September 2026Read Privacy Policy

On this page

01Your agreement with Murika02Eligibility and accounts03How the platform works04Your content and permissions05Acceptable use06Opportunities and creative services07Marketplace, payments, and refunds08Community, reviews, and moderation09Murika intellectual property10Third-party services11Suspension and termination12Disclaimers and responsibility13Your responsibility to Murika14Governing law, changes, and contact

Section 01

Your agreement with Murika

These Terms of Service (“Terms”) govern your access to and use of Murika’s websites, applications, profiles, community, marketplace, events, streaming, learning, messaging, opportunity, and related services (collectively, the “Services”). Murika is operated by Cybase Labs in Rwanda.

By creating an account, accessing, buying, selling, posting, applying, streaming, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you use Murika for a company or organization, you confirm that you may bind it to these Terms.

Section 02

Eligibility and accounts

You must have legal capacity to accept these Terms. If applicable law requires a parent or guardian’s authorization, you may use Murika only with that authorization and supervision.

  • Provide accurate, current information and keep it updated.
  • Create only accounts you are authorized to control and choose the correct account type.
  • Protect your password, login links, devices, and account credentials.
  • Notify us promptly of suspected unauthorized use.
  • You are responsible for activity through your account unless caused by Murika’s failure to use reasonable security.

We may request reasonable verification before enabling sensitive features, issuing a badge, processing a payout, or restoring access.

Section 03

How the platform works

Murika provides tools for discovery and interaction. Creatives can publish profiles, portfolios, and services; clients and organizations can discover talent and post opportunities; users can message, apply, review, participate in communities, access resources, register for events, stream content, and transact in the marketplace.

Unless Murika expressly identifies itself as the seller, employer, organizer, or contracting provider, agreements for creative services, employment, products, event participation, or other user offerings are between the participating users. Users are responsible for checking identity, qualifications, rights, scope, deliverables, price, taxes, timelines, safety, and contract terms before proceeding.

Verification badges and reviews are trust signals based on available information; they are not guarantees of identity, ability, quality, legality, or future conduct.

Section 04

Your content and permissions

You retain ownership of content you submit, including portfolio work, listings, posts, comments, files, messages, and live media (“User Content”). You must own it or have all permissions needed to upload and use it.

You grant Murika a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, display, distribute, and technically adapt User Content solely to operate, secure, improve, promote, and provide the Services. This license includes showing public content in discovery, previews, and Murika promotional materials, consistent with your settings. It ends when the content is deleted, except for reasonable backups, legal retention, content shared with others, and materials already used with permission.

You grant other users only the permissions needed to view or interact with content through normal Murika functionality. No transfer of copyright or commercial usage rights occurs merely because content is visible on Murika.

Section 05

Acceptable use

You may not use Murika to:

  • break the law, facilitate fraud, evade sanctions, launder money, or violate another person’s rights;
  • post content that is threatening, exploitative, hateful, sexually abusive, unlawfully discriminatory, defamatory, or invasive of privacy;
  • infringe copyright, trademark, publicity, confidentiality, or other intellectual-property rights;
  • impersonate others, misrepresent credentials, manipulate reviews, create deceptive listings, or submit false verification documents;
  • harass users, send spam, scrape or harvest data without authorization, or make unauthorized commercial solicitations;
  • introduce malware, probe security, bypass access controls, overload systems, reverse engineer restricted components, or interfere with the Services;
  • use automated systems to access Murika in a way that violates instructions, harms the Services, or disadvantages other users; or
  • buy, sell, or promote prohibited, unsafe, counterfeit, stolen, or unlawfully obtained goods or services.

Section 06

Opportunities and creative services

Opportunity posters must provide truthful details, lawful requirements, and any compensation information required by the posting flow. Applicants must provide accurate qualifications and original work samples. The parties—not Murika—decide whether to engage, negotiate, sign a contract, supervise work, or end an engagement.

Unless a Murika checkout or written agreement expressly says otherwise, users handle contracts, intellectual-property transfer, confidentiality, milestones, invoicing, withholding, insurance, permits, and taxes for their engagement. Murika does not promise that a post will receive applications or that an application will result in work.

Section 07

Marketplace, payments, and refunds

Prices, currency, availability, delivery terms, and seller details are shown at checkout or in the relevant listing. By placing an order or paying for an event, stream, product, or service, you authorize the displayed charge and the sharing of transaction data necessary to process it.

  • Payments may be handled by third-party processors, including mobile-money or other supported payment partners, under their own terms.
  • Sellers and organizers are responsible for accurate listings, fulfillment, legal compliance, and any seller-specific promises.
  • Buyers must provide accurate transaction and delivery information and may not misuse chargebacks or payment disputes.
  • Fees, commissions, payout schedules, cancellation rules, and refund eligibility shown in a listing, checkout, or supplemental agreement form part of these Terms.
  • Taxes and statutory charges are the responsibility of the party to whom applicable law assigns them.

A payment authorization or receipt does not by itself guarantee fulfillment. Contact the seller or organizer and Murika support promptly if a transaction goes wrong.

Section 08

Community, reviews, and moderation

Posts, comments, groups, messages, reviews, reports, and live content must follow these Terms and any feature-specific rules. Reviews must reflect a genuine experience and must not be bought, coerced, retaliatory, or manipulated.

We may use automated signals and human review to investigate content or conduct. We may reduce distribution, remove content, restrict features, reject or remove a verification badge, suspend an account, preserve evidence, or report matters to authorities when reasonably necessary. Moderation decisions may be imperfect and do not make Murika responsible for all user conduct.

Section 09

Murika intellectual property

The Services, excluding User Content, are owned by or licensed to Murika and are protected by intellectual-property laws. This includes Murika’s name, logos, product design, software, text, graphics, and platform organization. We grant you a limited, revocable, non-exclusive, non-transferable right to use the Services for their intended purpose while you comply with these Terms.

If you believe content infringes your rights, send a detailed notice to contact@murika.rw, identifying the protected work, the disputed content and location, your contact information, and the basis for your claim.

Section 10

Third-party services

Murika may link to or integrate payment providers, social networks, identity services, maps, video or streaming infrastructure, and external websites. Their services are governed by their own terms and policies. Murika does not control and is not responsible for third-party content, availability, security, or practices. Use them at your discretion.

Section 11

Suspension and termination

You may stop using Murika at any time and may request account deletion, subject to pending transactions and lawful retention. We may suspend, restrict, or terminate access if you materially or repeatedly breach these Terms, create risk or legal exposure, fail verification, do not pay amounts due, or if needed to protect users or the Services.

Where appropriate, we will provide notice and a reasonable opportunity to respond. Provisions that by their nature should survive—such as ownership, payment obligations, disclaimers, liability limits, and dispute terms—continue after termination.

Section 12

Disclaimers and responsibility

To the extent permitted by law, the Services are provided “as is” and “as available.” We do not guarantee uninterrupted availability, error-free operation, specific earnings, hiring outcomes, audience reach, sales, user conduct, or the quality or legality of third-party offerings.

To the extent permitted by law, Murika and Cybase Labs will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss, or for loss of profits, data, goodwill, opportunity, or business arising from use of the Services or user-to-user dealings. Our aggregate liability for a claim will not exceed the greater of amounts you paid directly to Murika for the affected Service in the twelve months before the event or the minimum amount that applicable law requires.

Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded or limited.

Section 13

Your responsibility to Murika

To the extent permitted by law, you will defend and indemnify Murika and Cybase Labs against third-party claims, losses, and reasonable costs arising from your User Content, offerings, transactions, unlawful conduct, infringement of rights, or material breach of these Terms. This does not apply to the extent a claim was caused by Murika’s own unlawful conduct.

Section 14

Governing law, changes, and contact

Governing law

These Terms are governed by the laws of Rwanda. Before starting formal proceedings, you and Murika agree to make a good-faith effort to resolve a dispute through written notice. If it cannot be resolved, it may be submitted to the competent courts of Rwanda, unless mandatory law provides otherwise.

Changes

We may update these Terms to reflect new features, risks, business practices, or legal requirements. We will revise the effective date and give additional notice for material changes where required. Continued use after the revised Terms take effect means you accept them.

Contact

Cybase Labs / Murika
Kigali, Rwanda
contact@murika.rw
+250 782 384 772

Questions or requests

Talk to the Murika team.

We can help with account, privacy, safety, payment, and policy questions.

contact@murika.rw

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